Hi Tracie,
Just wanted to let you know how grateful we are to you for sending over a crew to replace the condenser unit,refrigerant lines and the compression fittings throughout the system. I trust that this will bring an end to the series of issues we have been experiencing and the next time we engage the services of your crew is for preventive maintenance and not for anything pertaing to leaks. As promised,l have attached a picture showing the severity of the last oil leak for your records.Please extend our gratitude and appreciation to Dave and his crew for a job well done.
Thanks again for your persistence and support in resolving this issue.
- Walljohn H. of Milford, CT
Wednesday, February 6th
NOW THAT'S customer service!