Testimonials for Air Inc. Heating and Air Conditioning

Everyone at Air, Inc. (Kelly, Jonathan,and Dennis) made the ordering, financing, and installation so easy. It was a relief to work with true professionals who can be trusted. Thank you again. Joe and Jeanmarie Forte of 109 Buckingham Drive, Stamford.

Hi Tracie, Just wanted to let you know how grateful we are to you for sending over a crew to replace the condenser unit,refrigerant lines and the compression fittings throughout  the system. I trust that this will bring an end to the series of issues we have been experiencing and the next time we engage the services of your crew is for preventive maintenance and not for anything pertaing to leaks. As promised,l have attached a picture showing the severity  of the last oil leak for your records.Please extend our gratitude and appreciation to Dave and his crew for a job well done. Thanks again for your persistence and support in resolving this issue.

West Haven's very own Tom Clement works for Air Inc. so I want to give a HUGE shout out to Air, Inc. I had an issue with my 3 year old gas furnace where I wasn't getting hot water. Air, Inc. was there on a Saturday exactly at the time he said and quickly diagnosed the problem and fixed it for me.   Then after speaking with Tom, he was able to confirm that the part was under warranty and this morning I got a call that I wouldn't be charged for the part. Now THAT's customer service!!

A note of thanks for a job well done by the Air Inc. team. The men worked around my schedule and were very professional and efficient and did a great job. Thanks again. 

Dear Air Inc.   I don't have enough words to describe what I think of your company, but I am going to anyway. After the excellent job of installing our new furnace on Monday April 8th, 2019, I called Air Inc. on Wednesday and voiced our two concerns to Tracie. She Relayed our concerns to Mike, the production manager and then told me he would be at our house within the hour. Mike was at our house in less than an hour ans went through our house assessing what we needed. He came up with solutions that would help our problems and explained them thoroughly. My wife asked for brown heat registers. Mike told her that the register came in white but he would spray paint them so they would blend in better with the paneling. Mike, Dave, and Eric arrived on the dot of 8:00 am Thursday and began going over the whole plan, making a more detailed plan. They went over the plan with me. Dave showed me what he was going to do before he started. When they were finished Dave showed all that was done and everything was perfectly clean.  We could tell that your men are held to a high standard. Everyone I have dealt with were great. They were kind, informative, polite, and most of all meticulous in the work. This is the mark of a great company. We will always recommend you and when we need service you will be at the top of our list.      Thank you,   Paul & Carolyn

Dear Mr. Krasnow:   My wife, Irene and I are owners of the above home and have been clients of Air Inc. for some years. We are writing to you to call your attention to the remarkable service we have recently received from two of your technicians, Anthony and Jeff. Unfortunately we do not presently know their respective last names and would appreciate your providing them with the enclosed copies of this letter.    Not only have they both provided us with prompt and much appreciated service, but Anthony has twice on his own initiative inspected out home while we were away in Manhattan where we reside on the week days. Anthony by those inspections, ensured that the repairs made on our furnace by Jeff and him were effective. Such attention is greatly appreciated.   It is a credit to Air Inc. to employ such knowledgeable and dedicated technicians.      Sincerely yours,      Philip H. Schaeffer

Air,Inc brings "professional" to an entirely new level. Jonathan, the "comfort consultant" spent significant time reviewing my home for a new install of a mini-split(ductless) A/C system. Of the 4 other servicemagic contractors, only two showed up, and only 1 of them actually gave me a quote (i.e. very unprofessional). Anyway, once Air, Inc arrived to install the system, the *entire* crew was friendly, extremely professional, smart, efficient, and did an absolute perfect job (and they all spoke English). Very clean, excellent install. I'm very happy with Air, Inc and wouldn't hesitate to recommend them to anyone needing A/C install or repairs.

Air, Inc. did diagnostics on our old furnace which was overheating; they found this was due to wrong furnace sizing done years ago (when 2-zone with damper was converted to 2 independent zones). Even though we did not end up purchasing the replacement furnace from them, they did a good job troubleshooting, and gave us a fair assessment of the problem and good estimate for work to be done to correct the issue.

I had a very good experience with the Service Professional and they did a great job.

We are all set---the furnace was installed by Air inc..they were terrific--efficient--professional--came out immediately and put the furnace in the next day--PERFECT

The installers showed up on time and were neat and clean throughout the project. I watched them install the new furnace most of the day. I am a stickler for precise work and they were true professionals. Highly recommend Air, Inc

The technician was friendly and efficient. He explained how to use the new thermostats clearly and patiently. I would hire them again.

Knowledgeable, Professional, Prompt follow up and follow thru.

Very responsive, clean, efficient, good job.

Arrived on scheduled install date on time & completed in half the time. Also received courtesy call the day before confirming start time. All necessary items needed included in complete install. No additional charges. Soup to Nuts all included.