A person normally doesn't open a company and plan to do a bad job or upset their customers.
They have good intentions of making customers happy and they need their customer's opinion to make that happen. That opinion does not need to be publicly displayed.
A company can be devastated by bad reviews. Devastation means unemployment for people. Remember... They are going to find work somewhere else anyway, and they will never learn from their mistakes. They will end up working on your furnace, just in another company's uniform. We can all work together to help our society and we don't need to publicly cry (Yelp) about our experiences.
Monday, January 4th, 2016